Start with the work, not the tool
Transformation does not begin with a purchase; it begins by making repeated work visible.
- Write down the process as it really runs today.
- Measure the three steps that eat the most time.
- Automate only those three, then measure again.
Why this order matters
Buying a platform before you understand the flow moves the mess rather than removing it. Teams that start with measurement usually end up buying less software and keeping more of the benefit.
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